If you want to ask a question about a program, follow these guidelines to speed up the process.

• If it's a simple syntax question "how do you declare an array?" just send that - we can either answer it or refer you to the reference book:)
• If it's more complicated, first send your design - if it exists. If the design doesn't exist, THAT is what you need to ask about first.
• Then send the code - ALL the code, not just an extract.
• If it is a compiler error - syntax error - send the exact message and exactly where the error is being pointed out. You do NOT need to print out ALL the error messages - most of them are probably spurious anyway.
• If the program compiles without errors, say so. Then say what the problem is, as far as you can describe it - give inputs that caused the erroneous output.
• If you get an answer, but need further explanation, please quote the last message back. We see a lot of email and we don't always remember what your particular problem is.
• DON'T
  • just say "it doesn't work"
  • just say "I need help!!!"
  • wait until the last minute!